Although Outlook and Outlook for Mac cannot detect whether the manager and delegate use earlier versions of the email clients, we recommend that the manager and all delegates use Outlook 2016, Outlook 2013, Outlook 2010, Outlook 2007 SP2 (or a later version), Outlook 2016 for Mac, or Outlook for Mac 2011.
Important note for Microsoft 365 subscriptions: After September 22, 2016, Office 2011 for Mac is no longer available for installation with a Microsoft 365 subscription.This doesn't affect one-time purchases of Office for Mac 2011 such as, Office Home and Student, Office Home and Business,. Note: Outlook for Mac can only import Unicode-based.pst files, which are the standard format for Personal Folders files for Outlook (for Windows) 2003 and later versions.ANSI-formatted.pst files, also known as Outlook 97-2002 Personal Folders Files, were the standard personal folder format for saving data in Outlook for Windows in versions 97-2002. Configuring MS Outlook 2011 for Mac for Use with Office 365. Here below are listed the steps to take in order to configure MS Outlook 2011 for Mac for use with 365 in Exchange mode. The guide has been tested working on Mac OS X 10.6 (Snow Leopard) and 10.7 (Lion). Screenshots are taken from Lion thus may slightly differ on other versions of.
We no longer support or recommend Outlook 2011.
Outlook 2011 is long obsolete. It has numerous bugs and problems, including security problems.
If you like the Outlook program, you can get a modern, reliable version from Microsoft for just a few dollars a month. If you’re looking for a free mail program, Mozilla Thunderbird is much more reliable than old versions of Outlook.
Since we no longer offer support for Outlook 2011, the information below is provided only for historical reasons, and should not be used to setup new computers or addresses.
This page explains how to set up the Microsoft Outlook 2011 email program on Mac OS X for an IMAP mailbox that you've created.
Before you continue, you should enter your email address (the address you want to set up in Outlook) in the box above. Entering your email address makes sure that the instructions below are correct.
Microsoft Outlook 2011 For Mac Keeps Freezing
To set up Outlook 2011, make sure the Outlook program is running, then follow the instructions below.
Full name: enter your full name, such as Steve Jobs
Your settings window should now look something like this:
Click the 'More Options...' button.
3. Configure outgoing mail authentication
Select 'Use Incoming Server Info' for the Authentication field:
Then click OK.
You are done configuring Outlook. You can now close the settings window.
Setup is complete
You're finished! Try sending yourself a test email message to make sure it works.
Why don’t you recommend SSL?
Outlook 2011 has a bug handling SSL connections: It tries to use the long-obsolete “SSLv2” protocol that is no longer supported on modern mail servers, including ours. If your network also uses a very common kind of firewall that prevents “client-initiated session renegotiation”, SSL connections will simply fail.
The best solution to this is to upgrade to a modern version of Outlook. If you can’t do that, turning off SSL in Outlook 2011 (as described above) will allow it to continue to work.
In theory, turning off SSL encryption in the Outlook settings weakens security, making it possible for attackers who have access to your network to intercept your password. In practice, SSLv2 has not been secure for many years, and offers little protection against attackers anyway. You should update to the current version of Outlook if you’re concerned about security.
Having trouble sending mail?
We occasionally hear reports of an Outlook bug that makes it impossible to send mail (even though you can receive mail), with Outlook showing with an “unknown error code 17199”. If this happens to you, Microsoft suggests deleting all messages in the Outbox to solve it.
Do some people see duplicate images in messages you send?
Outlook for Mac has a bug that can cause duplicated images, unfortunately. It’s not caused by a problem on your computer, or our servers.
Microsoft Outlook 2011 For Mac Won't Open
Lost your contacts and mail?
Outlook stores your contacts (and any local mail) in a folder at a certain location on your computer:
Documents > Microsoft User Data > Office 2011 Identities
If you accidentally rename the “Microsoft User Data” or “Office 2011 Identities” folder, or move them to the trash or another location on your computer, Outlook will create a brand new “identity” with no mail or contacts. (This is easy to do accidentally because the “Microsoft User Data” folder is just “loose” at the top of your “Documents” folder.)
If that's what happened, and you still have the original folder, you can move that folder back to the original location (or rename it to the original name) and the contacts and mail will reappear.